Returns & Exchanges
GREG ROSS offers a 14-day return window for all unworn, unwashed items in their original packaging with tags attached. We strive to ensure every piece meets our high standards of quality and design aesthetic.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the items in their original shipping box, ensuring all designer tags and security seals remain intact to qualify for a refund.
Ship the Items
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Processing and Refund
Once our studio inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing